CIO Advisor now offered by NewGen IT

NewGen IT Corporation was appointed a CIO Advisor™ Value-Added Reseller and Certified Implementation and Support Partner by Basilica Software Corporation. NewGen IT will utilize the expertise it gained from years of providing IT infrastructure management services in the Philippines to market and implement CIO Advisor™, a fully integrated end-to-end IT management solution that offers functionalities needed to effectively run an IT organization.

Basilica Software Corporation is an IT solutions provider that develops and markets various software products. These products are designed to allow organizations to leverage on Information Technology to be more effective and be able to operate efficiently. The company was incorporated in British Columbia, Canada in January 2004. Its head office is located in the city of Surrey, in the beautiful Canadian province of British Columbia.

The CIO Advisor™ is a web-based analytical tool that integrates into a single database various data from different applications and propagates these into pre-defined reports that shows the general and detailed condition of the IT infrastructure of an enterprise. It has 13 modules comprised of the following:

* IT asset tracking and inventory control

* Problem call tracking / help desk

* System change management

* Project management

* Centralized test planning and test management

* Licenses and agreements management

* IT resource workload tracking

* Employee time reporting and planning

* Server information management tracking

* Vendor management and license tracking

* Centralized statistics

* Business continuity planning

* Audit report management

The main difference with other applications is that while they may cover 1 or 2 of the above functions, the CIO Advisor is able to combine all 13 modules into a single platform and interrelate every single data from each module so that complete view of critical components of IT operation—people, assets, issues—can be derived.

For more information, please visit NewGen IT's corporate website at http://www.newgen.net.ph

NewGen IT Corp. now a Motorola Wireless Broadband Channel Partner

NewGen IT Corporation was recently appointed a Motorola Wireless Broadband Channel Partner. Motorola, Inc., a global company with headquarters in Illinois, USA, has been at the forefront of communication inventions and innovations for nearly 80 years. It has a portfolio of technologies, solutions and services – including wireless handsets, wireless accessories, digital entertainment devices, wireless access systems, voice and data communications systems, and enterprise mobility solutions — that make mobile experiences possible.

NewGen IT Corporation is a company that offers IT services to companies and organizations in the Philippines. It has been in the business of providing its expertise in network and Internet solutions to local companies since 1996.

Mr. Ken Lau, Regional Sales Manager of Motorola Wireless Solutions Group, believes that the best technologies and services are delivered through strong partnerships. Aligning with key partners that can deliver comprehensive broadband solutions to the industry is a key business advantage and opens unprecedented opportunity for creativity. “We can combine our technology, skills and support services in a way that offers customers solutions far more comprehensive than either could deliver alone” said Lau.

NewGen IT has the breadth of knowledge and depth of experience to create specialized wireless broadband solutions that address unique requirements for its clients. It is capable of delivering complex broadband mobility solutions that involves specific technical knowledge and integration of customized applications or vertical market specific. The company has already demonstrated its expertise in designing, implementing, and supporting broadband wireless solutions, including the popular Canopy® point-to-multipoint solutions and the industry-leading point-to-point solutions. It already has, in its staff, Motorola Certified Wireless Field Engineers as well as sales representatives trained on the portfolio.

NewGen IT also offers Motorola’s wi4 Mesh solutions which includes the MOTOMESH Duo system and applicable accessories and services, the wi4 indoor category including a wide array of Wireless LAN infrastructure and Broadband over Powerline (BPL) systems for multi-unit buildings.

For more information please visit NewGen IT's website at http://www.newgen.net.ph/

IT Infrastructure Management Framework

I'm sure IT Managers are convinced about the importance of implementing a framework in managing IT infrastructure. Best practices should be implemented and standards followed in the IT profession. But the big question is: what constitute a best practice? And how do we implement one?

The Information Technology Infrastructure Library or ITIL is a good start. Although it is quite complicated, owing to the fact that it was originally developed by a British government agency as part of the government's effort to improve its own service levels and cut costs, we don't have to implement all the components in the framework. We can start small.

Check out: http://www.itbusinessedge.com/ for details.

Welcome

Welcome to my IT Manager BLOG. This site is intended for IT Managers and professionals. Your views and comments on IT management are most welcome.